1. General

These general terms of use, conditions of sale and privacy policy governing the use of the www.i-hack.es/ website store (in "the website"), which I-HACK.ES (hereinafter the company) owns.

Through your website www.i-hack.es/ shop, the company provides information about their products and offers the possibility of purchase. Due to the content and purpose of the Web site, people who want to benefit from its services must have "client status", which acquires by completing the registration form and following the steps that the company subsequently communicates via email. Client status implies adherence to the conditions of use the published version at the time access to the Web site.

In any case, there are pages of the website accessible to natural or legal persons who fail to register or initiate a purchase of product (hereinafter "Users"). In this sense, users who have access to these parts of the Web site accepted remain subject to the terms and conditions included in these general conditions, to the extent that it can be applied.

Shipments were made to mainland destinations in Spain and Portugal.

1.1 responsibility

the company does not assume any responsibility derived, including, but not limited to:

  1. contents of the website or third-party intellectual property rights.
  2. Any damages and damages to customers or users caused by normal or abnormal operation of search tools of the organization or the location of the content and/or access to the website and, in general, any errors or problems that will be generated in the development or implementation of technical elements provided by the website or a program the user.
  3. Of the contents of those pages that customers or users may access from links included on the website, whether they are approved or not.
  4. Of the acts or omissions of third parties, regardless that these third parties may be linked to the company through contract.
  5. The access of minors to the content included in the website, being the responsibility of their parents or guardians to exercise an adequate control over the activity of children or minors in their charge either install one of the tools of control of the use of the Internet in order to avoid (i) access to materials or content not suitable for minors, as well as (ii) the shipping of data personal without the prior authorization of their parents or guardians.
  6. Communications or dialogue in the course of discussions, forums, chats and virtual communities organized through or environment to the Web or webs of link, or it will respond, therefore, any damages and prejudices that customers or individual and/or collective users as a result of such communications and/or dialogue.

THE company is not liable in any case occur when:

  1. Errors or delays in access to the website by the customer when entering your data in the order form, the slowness or inability to be received by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, causes of unforeseen circumstances, force majeure or any other unforeseeable contingency of others to the good faith of the company.
  2. Failures or incidents that may occur in the communications, erasure or incomplete transmissions, in a way that it does not guarantee that the services of the Web site are constantly operational.
  3. Errors or damage to the web site by use of inefficient service and bad faith by the customer.
  4. Problems at the email address provided by the customer for the sending of the order confirmation or non-operational.
  5. In any case, the company is committed to solve the problems that may arise and to provide customers with all the necessary support to reach a quick and satisfactory solution of incidence.
  6. Also, the company has the right at defined intervals, promotional campaigns to promote the registration of new members at your service to. THE company reserves the right to modify the conditions of application of promotions, extend them by communicating it properly, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or behavior unethical in the participation.

2. prices

all prices of products listed through the website include VAT and other taxes that may apply. However, these prices do not include costs to the shipping of products, which are listed separately and must be accepted by the customer.

3. Forms of payment
cash on delivery
If you choose this mode, please cuenta:

cash on delivery is one who is paid at the time of delivery with money in cash. In order to avoid problems with the change, please have the amount of your order prepared.


PayPal, the leading trusted in Internet payments company, enables buyers and businesses to send and receive money by Internet.PayPal has more than 100 million user accounts in 190 countries and regions, and it is accepted by all parties.
Help to protect the information of credit cards with the best systems of security and prevention of fraud in the sector. When you use PayPal, financial information is never shared with the seller.

Can buy and pay comfortably keeping your information in PayPal, the service is free. To buy on I-hack PayPal first must register in the PayPal home page www.paypal.es and open an account. In the shopping cart, select the method of payment PayPal.

4. return policy

all products purchased in the company may be returned and refunded, provided that the customer informs the company his intention to return the / purchased product/s / s within a maximum period of up to 14 working days from the date of delivery and that they meet the rest of the conditions laid down in this paragraph.

The company will only accept returns that meet the following requisito:br
  1. the product must be in the same state that surrendered and should retain its packaging and original labelling.
  2. Shipping must be using the same box that has been received to protect the product. For the assumption that cannot be made with the box that was delivered, customer must return it in a protective box in order that the product reaches the warehouse of the company with the maximum possible guarantees.
  3. Must include a copy of the delivery note within the package, which also marked returned products and the reason for the return.
  4. Is not a computer configured to the letter.
In order to facilitate the process of return and to make a correct follow-up of the same customers, the company sets unique callback procedure established by the company. If the reason for the return is attributable to the company (the product is defective, is not what you'd asked, etc.), the amount of refund will be refunded. If the reason is other (products are served correctly but are not to your liking), the cost of return costs shall be borne by the customer.

5. conditions of purchase

5.1 orders

formalized once the order, i.e. with the acceptance of the terms of use and the confirmation of the process of purchase, the company always send an email to the customer confirming the details of the purchased.

5.2 delivery terms

shipments will make them via NACEX. The order placed by you will be delivered within a maximum of 10 working days since we have made you the order confirmation. Although the usual delivery time is 24 / 48 h in populations with Agency Nacex and its scope from km 0 (15 ida km and 15 km return), since the completion of the order.

These terms are media, and therefore an estimation. Therefore, it is possible that they vary for logistical reasons or force majeure. In cases of delays in deliveries, the company shall inform customers as soon as it becomes aware of them. Each delivery is deemed as the moment in which the transport company put the product available to the client, which is materialized through the control system used by the transportation company.

Once order leaves our warehouses will be sent you an e-mail notifying you that your order has been accepted and is being sent. For security reasons, the company does not send any orders to sections of post or military bases, nor will accept any request when it is not possible to identify the recipient of the order and your address.

5.3 product delivery

Company undertakes to deliver the product in perfect condition at the address indicated by the customer in the order form, and in any case must be understood in the peninsula of Spain and Portugal. In order to optimize delivery, thank the customer to indicate a direction in which the order can be delivered within the regular working hours.

The company is not responsible for the errors caused in the delivery when the delivery address entered by the client in the order form does not conform to reality or have been omitted.

5.4 cancellations

If the cancellation of the order arrives before the exit of goods the customer will not have any spending. In the case of a cancellation after the departure of the order, the customer will be responsible for shipping costs as well as the return of this same order costs.

6. modification of terms and conditions

the company reserves the right to modify, at any time, the presentation and configuration of the Web site, as well as the present general conditions. Therefore, the company recommended customer read them carefully each time that you access the Web site.

Customers and users will always benefit from these terms of use somewhere visible, freely accessible for many queries you want to perform. In any case, the acceptance of the terms of use will be a prior and essential step to the acquisition of any product available through the Web site.